Fact Sheet

More than 90% of new cars transmit real-time repair information wirelessly, and independent repair shops will soon have limited or no access.
Vehicle manufacturers are increasingly restricting access to car information. This means car owners are steered toward more expensive dealer repair options. It’s your car -- shouldn’t it be your right to access the information you need to repair it without having to pay high prices at the dealer?
Massachusetts voters voted 86% in 2012 to require car companies to make available repair information and diagnostics. But now big auto is using the next generation of wireless technology to get around the law and shut out independent repair shops. That’s not what we voted for.
It's your car, you paid for it.  You should get it fixed where you want.  

Read the Attorney General's Summary

This proposed law would require that motor  vehicle owners and independent repair facilities be provided with expanded access to mechanical data related to vehicle maintenance and repair.


Owners of motor vehicles  with telematics systems would get access to mechanical data through a mobile device application. With vehicle owner authorization, independent repair facilities (those not affiliated with a manufacturer) and independent dealerships would be able to retrieve mechanical data from, and send commands to, the vehicle for repair, maintenance, and diagnostic testing.


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What people are saying

What do local repair shops have to say?

"The more computers that are in cars, the more importance there is to have some tweaking of the law"

“This threatens the rights of our customers to shop around for the best deal.  They won't be happy if they have to pay more for repairs, and it also hurts small businesses like ours."

"Vote Yes on 1, car manufacturers are taking advantage of this wireless loophole to keep independent car repairers from accessing diagnostic information they need to fix cars"

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